Privacy Policy

Privacy Policy

Last Updated: March 2026

Welcome to BrewConnect.

BrewConnect ("we", "our", or "us") provides marketing automation and customer engagement tools for cafés and restaurants, including WhatsApp-based communication services.

This Privacy Policy explains how we collect, use, and protect information when you use our website and services.

1. Information We Collect

We may collect the following information:

Business Information

When cafés or businesses register on BrewConnect, we may collect:

- Business name

- Owner name

- Email address

- Phone number

- Business address

Customer Data Provided by Businesses

Businesses using BrewConnect may upload customer information such as:

- Customer name

- Phone number

- Birthday or special dates

- Visit history or loyalty data

This information is used only to deliver automated communication services on behalf of the business.

Technical Information

When you visit our website, we may automatically collect:

- IP address

- Browser type

- Device information

- Website usage data

2. How We Use Information

We use collected information to:

- Provide WhatsApp automation and messaging services

- Enable customer engagement features such as birthday campaigns and loyalty programs

- Improve our platform and services

- Provide customer support

- Ensure security and prevent fraud

3. WhatsApp and Third-Party Services

BrewConnect integrates with the WhatsApp Business Platform provided by Meta Platforms Inc.

By using BrewConnect services, businesses agree that certain data may be processed through WhatsApp infrastructure to enable message delivery.

We do not sell or rent personal data to third parties.

4. Data Protection

We take reasonable technical and organizational measures to protect data against unauthorized access, loss, or misuse.

However, no internet-based service can be completely secure.

5. Data Ownership

Businesses using BrewConnect retain ownership of their customer data.

BrewConnect acts as a technology provider that processes data on behalf of businesses.

6. Data Retention

We retain information only for as long as necessary to provide services or comply with legal obligations.

Businesses may request deletion of their data by contacting us.

7. Children's Privacy

Our services are not directed toward individuals under the age of 13.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

9. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Email: brewconnect.in@gmail.com

Website: https://brewconnect.in